Your Machine Is Down.
Tell Us What's Wrong.

For urgent faults — machine down, critical equipment stopped — WhatsApp or call us directly. We aim to respond same day and can often arrange emergency on-site attendance within 24 hours depending on location. For workshop repairs, we typically assess and quote within 1 business day of receiving the unit.

In most cases, just the faulty unit — the controller, PCB, drive, or module. You remove it from the machine and bring or send it to our workshop. For large equipment that cannot have components removed, or for faults that only appear under load, we attend on-site across the UAE.

Most standard repairs are completed within 3 to 7 working days from receipt of the unit and your approval of the quotation. Complex faults, multi-board failures, or obsolete component sourcing may take longer — we advise on lead time clearly before work begins. Emergency priority service is available for critical equipment.

We issue a written fault report before any repair work begins. Our diagnostic and assessment process is part of the overall service — you receive a transparent, itemised quotation covering the fault found, work to be carried out, and total cost. No work proceeds without your approval.

Yes. Legacy and obsolete equipment repair is one of our specialities. If the OEM has discontinued the hardware, sourcing spare parts is no longer viable, or lead times for new parts are unacceptable, component-level repair is often the only practical solution — and it is exactly what we do.

Yes. All repair work is covered by our standard repair warranty on both parts and workmanship. Contact us for full warranty terms applicable to your specific repair type.